Mobile phone subscribers have only a week left to register their subscriber identity module (SIM) cards or face suspension of services.
According to telecommunications companies (telcos), between 70 and 90 percent of subscribers have so far registered their SIM cards.
Out of nearly 19 million Telenor Myanmar’s subscribers about 80pc have completed the registration. Similarly, more than 78pc out of 23 million subscribers of the state-owned Myanmar Posts and Telecommunications (MPT) and more than 70pc of Ooredoo Myanmar’s nearly eight million subscribers have done so, while 90pc of nearly five million MEC Tel SIM cards were already registered.
All SIM cards must be registered under the law. The Posts and Telecommunications Department, under the Ministry of Transport and Communications, has set March 31 this year as deadline for registration of SIM cards.
Registration of SIM cards will allow subscribers to safely use mobile financial services. They will enjoy other benefits, such as solving problems when their SIM cards are lost.
Telcos have provided SIM card registration services at their outlets and at banks, as well as online registration service. They have also sent staff to other cities and towns to offer the service.
But there are still errors in the registration process, U Aung Soe Win from Yangon told The Myanmar Times. He said he first registered his SIM card at the mobile operator’s store but he had to do it again online.
“I registered my SIM card at the mobile operator’s store and they issued a receipt. So I thought my SIM card was registered. But then I received a message from the operator that the card had yet to be registered.
“I asked a person who understands how to register online and managed to do the SIM registration and received an SMS that my SIM was successfully registered.
“I think there are many people in a similar situation. I suggest they verify whether their SIM card has been registered or not before the end of March,” he said.
Some MPT subscribers previously purchased SIM cards under a contract agreement. One subscriber Daw Aye Aye said she purchased a SIM card from the state-owned operator on a contract agreement and discovered that the card has been registered under a different name.
“I bought MPT SIM card under a contract agreement. At the time, the subscriber’s name wasn’t mine. When I checked whether my SIM card has been registered by dialing *601#, I found that the card was registered to a different subscriber’s name,” she said.
Users can change their personal data online or at MPT stores if they want to use SIM cards in their own names, said an official from the operator.
“If SIM cards users confirm that the cards have been registered by dialing *601#, these SIM cards won’t be disrupted at the end of the month. But depending on user’s choice, if they no longer want to use the SIM cards in other person’s name they can amend their personal data online as well as at the respective mobile operator’s stores,” said the official.
– Translation by Zar Zar Soe