Monday, July 24, 2017

President encourages complaints, suggestions

Sending a message to Nay Pyi Taw has never been easier, with the President’s Office opening a “People’s Voice” section on its website to solicit views from the public.

The office will advise the president of the feedback sent to Pyithu Athan, as the section is called in Myanmar, and also forward it to the relevant ministries, U Zaw Htay, director of the Ministry of the President’s Office, said on September 11.

Submissions to the mailbox can be marked as a complaint, suggestion, appeal or anonymous.

He said more than 50 anonymous letters had already been submitted in the four days since Pyithu Athan was launched on September 7.

“So far we are in the review process. Some of the important letters will be forward to the respective ministries after we have verified them.

“People cannot be directly involved in policymaking but all of the issues they raise will be taken into consideration.”

U Khin Maung Swe, chairman of the National Democratic Force, said President U Thein Sein’s desire for feedback shows that he “trusts his people”.

“Opening a mailbox also shows he wants to communicate directly [with the people] to make the political process inclusive and transparent.”

Blogger Nay Phone Latt said people who use the service should be held accountable if they submit misinformation. “People should have the courage [to use the service] and express their concerns objectively rather than emotionally,” he said.

People who make a submission are required to leave their name, email address, state or region, National Registration Card number, address, telephone number, subject, message and attachment. For more information visit